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Most consumers believe post-pandemic normalcy is still months away

London's Heathrow airport was amongst the busiest worldwide until the COVID-19 lockdown. Image credit: Walpole COVID-19 has made people hyperaware of hygiene concerns and brands must respond to this in 2021. Image credit: Walpole

 

Even as COVID-19 vaccine distribution ramps up, many consumers believe a return to “normal” is still many months away, according to a new report.