Mobile
November 2, 2012
By Chantal Tode
Apple’s renowned customer loyalty is showing signs of weakening, suggesting that the brand may be losing its edge as an innovator in mobile.
{"ct":"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","iv":"0fd2ab72d045913df55ebb9f616171eb","s":"802c93d013d255eb"}
Share your thoughts. Click here